It is the policy of Pacific Die Casting Corporation to provide safe and reliable products and services at a level of quality that meets or exceeds our customers expectations.A Company-wide ProgramAs part of our ongoing commitment to quality, Pacific Die Casting Corporation became ISO 9002 certified in June of 1998. In October of 2004 our certification was updated to ISO 9001:2000.
As one of the largest and most respected registrars in the United States, UL continually ensures our compliance with American and international quality standards.
We continue to improve our quality processes, focusing on three primary areas:
Team-based Problem Solving
Our efforts are directed at prevention, rather than detection. Designing the process right the first time is our primary goal. Our preventive actions allow us to provide better solutions for our customers, which result in long-term satisfaction and cost savings.
Training
Every employee is enrolled in our comprehensive training program. We provide training in use of quality tools, such as SPC, FMEA and specific customer QA needs. We insist that equipment upgrades and training materials focus on consistent quality goals.
Closing the Loop
To guarantee that our processes and improvement efforts are properly focused we compare your requirements against actual outcomes. We use both external and internal audits of procedures and processes, and review documentation and measured results to ensure continuous improvement in meeting our customersí needs.
Our team-based problem solving, training, and ability to close the loop is what generates continuous improvement. We strive for excellence in all that we do. And, year after year, our quality improves. We consider ourselves partners not only with our customers, but also with our vendors, creating a network of companies vested in the success of each product we produce.
ISO 9001:2000 Certification Automation and Quality Control
Pacific Die Casting uses a number of sophisticated methods to automate the die casting process and provide continuous quality control. Automated systems can be used to lubricate dies, ladle metal into cold chamber machines and integrate other functions, such as quenching and trimming castings. Microprocessors obtain metal velocity, shot rod position, hydraulic pressure and other data that is used to adjust the die casting machine process, assuring consistent castings shot after shot. These process control systems also collect machine performance data for statistical analysis in quality control.